Return & Refund Policy

At 【请替换：店铺名称】, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return in accordance with the guidelines detailed below.

Return Eligibility

Return requests must be submitted within 30 calendar days of the delivery date.
To be eligible for a return, the item must:

Be unused and in its original condition.
Include all original packaging, labels, and accessories.
Show no signs of misuse or accidental damage.
Be suitable for resale after inspection.

Non-Returnable Products

The following products cannot be returned:

Customized or personalized products.
Digital products or downloadable files.
Gift cards and store credit.
Clearance or final sale merchandise.
Products that have been altered or used after delivery.

Refund Review Process

Once your return is received, we will inspect the item to verify that it meets the return requirements. If your return is approved, a refund will be issued to your original payment method. Please allow 5-7 business days for the refund to process, though timing may vary depending on your payment provider.

Incorrect, Missing, or Damaged Items

If your order arrives with missing items, visible damage, or an incorrect product, please retain the packaging and product while your issue is being reviewed. You may contact us at 【请替换：客服邮箱】 to report the problem.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item, or otherwise required by law. Shipping fees for your order will be calculated and displayed at checkout.